Who we are
Pro Cricket (Registered business name under Wholesale Tech Pty. Ltd.) Privacy Policy
Our website address is: http://procricket.com.au.
Pro Cricket Privacy Policy.
Last updated: 03/08/2024
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from procricket.com.au (the “Site”).
INFORMATION WE COLLECT
When you visit the Site, we automatically gather certain details about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms directed you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
– Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit [http://www.allaboutcookies.org](http://www.allaboutcookies.org).
– Log files: Track actions occurring on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal account details), email address, and phone number. We refer to this information as “Order Information.”
When you place an order or attempt to place an order, all the financial information is handled by our payment providers, Woo Payments and PayPal. They do not share any confidential financial information with us. All the information is encrypted and passed through our Secure SSL Encryption.
When we talk about “Personal Information” in this Privacy Policy, we refer to both Device Information and Order Information.
HOW WE USE YOUR INFORMATION
We use the Order Information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– Provide you with information or advertising related to our products or services, in line with the preferences you have shared with us.
We may use Order Information to send you targeted advertising/campaigns based on previous purchase behavior on platforms such as Facebook ads, Google ads, and Email newsletters.
We use the Device Information we collect to help us screen for potential risk and fraud (particularly your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
DISCLOSURE OF YOUR INFORMATION
We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use WooCommerce and WordPress to power our online store. You can read more about how WordPress and WooCommerce use your Personal Information here: https://en-au.wordpress.org/about/privacy/ and Woocommerce Privacy Policy here: https://woocommerce.com/it/privacy-policy/. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
TARGETED ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at [http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work](http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work).
You can opt out of targeted advertising by:
– FACEBOOK: https://www.facebook.com/settings/?tab=ads
– GOOGLE: https://www.google.com/settings/ads/anonymous.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
WE DO NOT TRACK SIGNALS
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES TO THIS POLICY
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call 0470290847 or email us at info@procricket.com.au or contact us at 3 Christine Crescent, Lalor Park, NSW, 2147, Australia.
